Terms and Conditions

Welcome to RUSSHH.

By accessing and using our website [your website URL], you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you must not use this website.

1. Scope
These Terms and Conditions govern:

Your use of our website and services.

All orders placed through our platform.

Your relationship with RUSSHH as a customer.

2. Products and Availability
We offer a wide range of products sourced from suppliers worldwide, including Asia, the United States, and other regions. Product descriptions and photos are provided for information purposes only. We strive to keep stock information updated, but we cannot guarantee availability at all times.

3. Pricing
All prices are displayed in € and include applicable VAT unless otherwise indicated. Shipping fees may apply and are detailed during the checkout process.

We reserve the right to modify prices at any time without prior notice. However, once an order has been confirmed, the price applied is the one displayed at the time of purchase.

4. Ordering Process
Placing an order implies:

Accepting these Terms and Conditions without reservation.

Providing accurate and complete information (including delivery address and contact details).

Authorizing us to share necessary information with our suppliers and logistics partners to fulfill your order.

We reserve the right to refuse or cancel any order if:

There is suspicion of fraudulent activity.

Products are no longer available.

There is an error in pricing or product information.

5. Payment
Payment must be made in full at the time of ordering. We accept secure payments via:

Credit/debit card only for the moment

Transactions are processed via trusted payment providers. Your payment information is never stored on our servers.

6. Shipping and Delivery
We work with international suppliers. Therefore:

Delivery times may vary depending on product origin and destination country.

Estimated delivery times are provided for reference and are not contractually binding.

We are not liable for delays beyond our control (e.g., customs procedures, force majeure).

7. Returns and Refunds
As a consumer within the European Union, you have a legal right of withdrawal:

You can cancel your order within 14 days of receiving the products without giving any reason.

You must inform us in writing (email or contact form).

Returned products must be unused, in their original packaging, and in resalable condition.

Return shipping costs are at your expense unless the product is defective or incorrect.

Refunds will be processed within 14 days after we receive the returned items.

For further details, please refer to our Returns Policy.

8. Liability
We make every effort to ensure the accuracy of product descriptions and content. However:

We are not liable for any indirect or consequential losses resulting from the use of our products.

Our liability is strictly limited to the amount you paid for the relevant order.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any liability which cannot be excluded under applicable law.

9. Intellectual Property
All content on our website (text, images, logos, trademarks) is the property of RUSSHH or its partners and is protected by intellectual property laws. No content may be reproduced without our prior written consent.

10. Personal Data
We process your personal data in compliance with the General Data Protection Regulation (GDPR). For more information about how we collect and use your data, please see our Privacy Policy.

11. Governing Law and Jurisdiction
These Terms and Conditions are governed by French law. In the event of any dispute, you may refer the matter to a competent French court or use the European Commission’s Online Dispute Resolution platform.

12. Contact
If you have any questions about these Terms, please contact us:

RUSSHH Customer Support
Email: support@russhh.com

Thank you for shopping with RUSSHH!